Refunds & Returns
At Cheeky Threads®, we want our products to be as good as your humour. Since everything we make (apart from our socks) is custom-made just for you, we can’t accept returns or exchanges if you order the wrong size, colour, or shipping details. So please double-check your info before hitting that order button – we’ve got handy tools to help make sure everything fits just right.
As for our socks – while they aren’t custom-made, they are non-refundable for hygiene reasons (we love a good foot pic, but not enough to want your worn socks back – no offence).
That said, if your order arrives damaged, defective, or just plain wrong, don’t worry – we’ve got your back. We’ll issue a refund straight away. Just reach out to us through the website and we’ll get things sorted.
Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
Order
We’ll be honest - we’re not Amazon (but we reckon that’s a good thing). We’re a small, independent bunch doing our best to bring you something a bit more unique, and that means we can’t promise your order will land on your doorstep tomorrow.
T-shirts & Jumpers
If you’ve ordered a t-shirt, sweatshirt or hoodie, delivery times for the UK are usually around 6–10 working days. If you’re further afield, it can take up to 20 days, depending on where in the world you are and how friendly your local posties are feeling.
Cheeky Socks®
But socks? Oh, they’re a different story. Our socks like to move fast – they’re typically dispatched via Royal Mail and usually arrive in just 3–5 days. So you can get steppin’ without the wait. You’re welcome. We know that waiting isn’t always fun, but we hope you’ll agree it’s worth it. Every order is packed with care, sass, and a little bit of cheeky magic. Thanks for bearing with us, your support honestly means the world.
Any questions or delivery dramas?
Drop us a line at hello@thecheekythreads.com
You can contact us through our contact page! We will be happy to assist you.
Contact Us
If you have any questions, please fill in this contact form, and our team will reach you back as soon as possible.