Data Privacy & Protection
Effective Date: 06/04/2025
At The Cheeky Threads®, your privacy matters. This policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Who We Are
The Cheeky Threads® is an ecommerce business operating through the Shopify platform. For the purposes of GDPR, we act as the Data Controller of your personal information.
If you have any questions, contact us at:
📧 hello@thecheekythreads.com
2. What Information We Collect
When you visit our store, we may collect:
Name
Email address
Phone number
Shipping & billing address
Payment details (processed securely – we do not store card numbers)
Purchase history
IP address, browser type, and device info
Marketing preferences
3. Why We Collect Your Data (Legal Basis)
Under GDPR, we must have a lawful reason to collect and use your data. These include:
Contractual necessity – to process your orders
Legal obligation – for tax or regulatory purposes
Legitimate interests – to improve our services and prevent fraud
Consent – for email marketing (you can withdraw at any time)
4. How We Use Your Information
We use your data to:
Process and ship your orders
Send order updates and customer service messages
Personalize your shopping experience
Improve our website and services
Send newsletters and promotions (only if you’ve opted in)
We do not sell your data.
5. Sharing Your Data
We only share your data with trusted third parties, such as:
Shopify (our ecommerce platform)
Payment providers (e.g., Stripe, PayPal)
Shipping carriers
Email marketing tools (e.g., Klaviyo or Mailchimp – if subscribed)
All partners are GDPR-compliant and only process data as necessary.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Understand how visitors use our site
Improve performance and user experience
Enable cart functionality and product recommendations
You can manage or disable cookies through your browser settings. See our [Cookie Policy] if applicable.
7. Your GDPR Rights
Under the GDPR, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise any of these rights, email us at hello@thecheekythreads.com. We may ask for verification to protect your data.
8. Data Retention
We keep your data only as long as necessary for:
Fulfilling your orders
Meeting legal or tax requirements
Business analytics (in anonymized or aggregated form)
9. Data Security
We use secure servers, encryption, and access controls to protect your personal data. Shopify is PCI-compliant and handles payment data securely.
10. International Transfers
Shopify and our partners may store data outside the EU/EEA. All transfers follow GDPR-approved safeguards such as Standard Contractual Clauses or equivalent protections.
11. Policy Updates
We may update this policy to reflect changes in law or our business. The latest version will always be posted here with the effective date at the top.
Questions or Concerns?
We’re happy to help! Contact us at:
📧 hello@thecheekythreads.com
You also have the right to lodge a complaint with your local Data Protection Authority.
Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
Order
We’ll be honest - we’re not Amazon (but we reckon that’s a good thing). We’re a small, independent bunch doing our best to bring you something a bit more unique, and that means we can’t promise your order will land on your doorstep tomorrow.
T-shirts & Jumpers
If you’ve ordered a t-shirt, sweatshirt or hoodie, delivery times for the UK are usually around 6–10 working days. If you’re further afield, it can take up to 20 days, depending on where in the world you are and how friendly your local posties are feeling.
Cheeky Socks®
But socks? Oh, they’re a different story. Our socks like to move fast – they’re typically dispatched via Royal Mail and usually arrive in just 3–5 days. So you can get steppin’ without the wait. You’re welcome. We know that waiting isn’t always fun, but we hope you’ll agree it’s worth it. Every order is packed with care, sass, and a little bit of cheeky magic. Thanks for bearing with us, your support honestly means the world.
Any questions or delivery dramas?
Drop us a line at hello@thecheekythreads.com
You can contact us through our contact page! We will be happy to assist you.
Contact Us
If you have any questions, please fill in this contact form, and our team will reach you back as soon as possible.